> ## Documentation Index
> Fetch the complete documentation index at: https://docs.thinkrr.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Microsoft Teams

> Integrating **Microsoft Teams** with GHL allows users to schedule virtual meetings seamlessly, with dynamic Teams links added directly to calendar events.

## Overview

This integration enhances scheduling efficiency, ensures real-time synchronization, and provides greater flexibility for team collaboration. However, there are specific limitations and configuration requirements to keep in mind when using **Microsoft Teams** within GHL.

## Details

**Setting Up Microsoft Teams Integration**

<Steps>
  <Step title="Connecting Microsoft Teams">
    * Navigate to **Settings** in the GHL side-panel.
    * Select **Calendar Connections** > **Video Conferencing.**
    * Click **Add New** and choose **Microsoft Teams** from the options.
    * Log in to your Teams account and authorize the connection.
    * Ensure that the integration is successfully set up before proceeding.

    <Frame>
      <img src="https://mintcdn.com/thinkrrai/lh3nrYDB2uvJ2jpd/images/image-80.png?fit=max&auto=format&n=lh3nrYDB2uvJ2jpd&q=85&s=5684aa159f3bd7bea51743244520e100" alt="Microsoft Teams Integration" width="1400" height="292" data-path="images/image-80.png" />
    </Frame>
  </Step>
</Steps>

## Important Notes and Limitations

1. **Separate Connections for Teams and Outlook:**
   * Connecting an Outlook calendar does not automatically link Microsoft Teams.
   * To use Teams, you must connect it separately through **Calendar Connections** > **Video Conferencing.**
2. **Outlook Calendar and Teams Integration:**
   * To view appointments in your Outlook calendar, ensure your desired Outlook calendar is connected and selected as the linked calendar under **Calendar Connections** > **Calendars.**
3. **Limitations:**
   * Only **Microsoft Teams** accounts for **Work and School (Organization and Education)** are eligible for integration.
   * Each user can connect only **one Microsoft Teams integration** per subaccount.
   * A single **Microsoft Teams** integration can be used across multiple subaccounts but only by the same user.
     * For example, if User A connects their Teams integration in Subaccount A, only User A can use that integration in Subaccount B.

## FAQs & Troubleshooting

### Integration and Setup

<AccordionGroup>
  <Accordion title="How do I connect Microsoft Teams to GHL?">
    Navigate to **Calendar Connections** > **Video Conferencing**, click **Add New**, and select **Microsoft Teams.** Log in and authorize the connection.
  </Accordion>

  <Accordion title="Does connecting an Outlook calendar automatically link Microsoft Teams?">
    No, Outlook and Microsoft Teams require separate connections. You must link Teams independently through **Video Conferencing Settings.**
  </Accordion>

  <Accordion title="Can I use Microsoft Teams without an Outlook calendar?">
    Yes, Teams can be connected and used independently of an Outlook calendar. However, if you wish to view appointments in your Outlook calendar, you must also connect your desired Outlook calendar.
  </Accordion>
</AccordionGroup>

### Calendar Management

<AccordionGroup>
  <Accordion title="Can I add Microsoft Teams links to my calendar events?">
    Yes, once Teams is connected, you can edit your calendar settings, select a team member with Teams integration, and choose **Microsoft Teams** as the meeting location. Dynamic Teams links will be added to your events.
  </Accordion>

  <Accordion title="Are appointments synchronized across GHL and Teams?">
    Yes, changes made in GHL calendars are reflected in real-time within Microsoft Teams, ensuring consistency and reducing scheduling conflicts.
  </Accordion>
</AccordionGroup>

### Limitations

<AccordionGroup>
  <Accordion title="Who is eligible to use Microsoft Teams integration?">
    Only Microsoft Teams accounts for **Work and School (Organization and Education)** can be integrated with GHL.
  </Accordion>

  <Accordion title="Can multiple users share the same Teams integration?">
    The same Teams integration can be used across multiple subaccounts, but only by the same user. For example, User A’s Teams integration can be linked to Subaccount A and Subaccount B, but not by User B.
  </Accordion>

  <Accordion title="How many Teams integrations can I connect per subaccount?">
    Each user can connect only one Microsoft Teams integration per subaccount.
  </Accordion>
</AccordionGroup>

***

For additional questions or guidance, try using our [Virtual Support Agent](/Thinkrr-Support-Agent)! Available 24/7 to help resolve most issues quickly at [thinkrr.ai/support](https://thinkrr.ai/support).

If you still need assistance, visit our support site at help.thinkrr.ai and submit a [Ticket](/Support-Ticket-System) or contact our team directly at [hello@thinkrr.ai](mailto:hello@thinkrr.ai).