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Overview

This feature enables businesses to gauge the contact’s receptiveness to the offer, interest in doing business, or enthusiasm toward booking a meeting.

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Details

By categorizing sentiments into Positive, Neutral, and Negative, users can refine follow-up strategies and prioritize contacts based on their responsiveness. Similarly, users can define custom workflows and automations with conditional logic based on these three sentiments, for higher touch, more tailored, lead nurture and customer satisfaction operations.

Let’s take a look at this in a bit more detail.

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FAQs & Troubleshooting

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Understanding Sentiments

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Using Sentiments in GHL

For additional questions or guidance, try using our Virtual Support Agent! Available 24/7 to help resolve most issues quickly at thinkrr.ai/support.

If you still need assistance, visit our support site at help.thinkrr.ai and submit a Ticket or contact our team directly at hello@thinkrr.ai.