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Details

The thinkrr Voice AI Studio enables marketing firms, service providers, and sales agencies to deploy AI-powered voice agents at scale — both for inbound and outbound communication. This platform is ideal for GoHighLevel (GHL) agency owners and other resellers looking to offer advanced AI voice solutions as part of their service packages. It supports multiple client sub-accounts, branded call agents, and integration with scheduling tools and CRMs. With thinkrr, agencies can:
  • Automate lead follow-up and appointment booking
  • Deploy receptionist-style inbound agents for 24/7 support
  • Configure outbound campaigns with sales coaching and persona simulation
  • Monitor call logs, transcripts, and performance across all clients
The platform offers a flexible foundation to resell thinkrr as part of your existing marketing or sales services.

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Getting Started with Your Agency Workspace

1

Accept Your Invite & Create Your Account

After purchasing your agency plan:
  • Check your inbox for an email from thinkrr
  • Click the “Set Your Password” link to create your login credentials
Once your password is set, sign in on the login screen to access your agency workspace.
2

Add a Phone Number (Optional)

When you first log in, thinkrr will prompt you to add a phone number for your voice agent.
This step is optional — you can skip it and assign a number later.You can:
  • Import an existing Twilio phone number by entering:
    • The phone number
    • Twilio Account SID
    • Twilio Auth Token
  • Or click “Create New Number” to generate a number directly inside thinkrr
3

Select Your Account Time Zone

Next, you’ll be asked to choose the default time zone for your agency workspace.This is a mandatory step, because the time zone affects:
  • When agents book or schedule meetings
  • Scheduling for outbound campaigns
⚠️ Important:
If you use a CRM (like GHL) for scheduling, ensure your calendar time zones match the time zone you set here.
4

Explore the Platform

With your password, number, and time zone set, your account setup is complete.On your first visit to the dashboard, you may see short tooltip-style onboarding hints, including:
  • A quick introduction to your pre-made inbound agent
  • Tips on activating your agent
  • Pointers to core navigation items
There is no forced onboarding flow — you can navigate freely and explore in any order you prefer.
5

(Optional) Connect Your GoHighLevel Agency Account

GHL connection is optional, but recommended if you plan to:
  • Sync contacts
  • Use two-way campaign syncing
  • Automate outbound call workflows
  • Link subaccounts automatically
To connect, first go to profile settings:
  • Open Integrations → GoHighLevel
  • Select your primary GHL agency account (this becomes your primary subaccount in thinkrr)
⚠️ Critical Step: Install Settings
When prompted, be sure to check: “Install app under all sub-accounts”
This ensures thinkrr automatically connects to each client location.
After confirming permissions, click Finish Setup.
Your thinkrr account and GHL workspace will sync subaccounts, contacts, and outbound project data.
6

Exploring the thinkrr Agency Dashboard

Inside your thinkrr account, you’ll see:Switch Accounts
  • Easily move between subaccounts as your client list grows
  • Available for Lite and Unlimited plans
Home
  • Build Inbound Agents and Outbound Projects
  • Launch AI-driven calling workflows
Account Manager
  • View credits, subaccounts, and your earnings
  • Add subaccounts and move credits between them
White Label (Add-On Feature)
  • Add your own branding: domain, logo, sender ID
  • Available as a $99/mo add-on for all paid plans
Contacts
  • Manage all contacts used for outbound campaigns
Call History
  • Review inbound and outbound call logs
Phone Numbers
  • Assign numbers to inbound agents or outbound campaigns
Profile Settings
  • Manage credentials, webhook keys, and custom integrations
  • Billing tab: buy credits, set up Auto-Recharge, monitor your credit balance, set your margin, and connect Stripe for client payments
  • Usage tab: track credit consumption
ℹ️ Business users see a simplified dashboard with fewer options.

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Plan-Specific Subaccount Limits

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FAQs & Troubleshooting

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General Questions

Agency accounts allow for multi-client management with subaccount creation and usage tracking. Business accounts are for standalone deployments without multi-tenant tools.
No. GHL integration is optional. However, connecting GHL allows you to sync contacts, automate campaigns, and pull subaccounts automatically.

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Configuration

Use the Account Manager tab → Click Add Subaccount → Select the GHL location → Choose a client email (or your own) → Send invite.
Yes. Use your client’s email during setup to give them full login access. Or use your own email if you’ll manage it on their behalf.
Agencies set a percentage margin on the credits their subaccounts buy and track their earnings in Account Manager. The same margin applies to all subaccounts, and you can charge an individual subaccount the base price with Don’t Apply Markup.

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Usage and Results

The Account Manager tab shows each subaccount’s credits, the credits sold to subaccounts, and your earnings. Each account’s Usage tab in Profile Settings shows credit consumption by agent, and Call History shows call results.
Yes. White-label branding is available as a $99/month add-on for all paid plans. Once activated, you can add your domain, logo, and sender ID.
Connect Stripe in Profile Settings > Billing, under Margin. Subaccounts buy credits at your price, and their payments are collected through your connected Stripe account.
For additional questions or guidance, try using our Virtual Support Agent! Available 24/7 to help resolve most issues quickly at thinkrr.ai/support. If you still need assistance, visit our support site at help.thinkrr.ai and submit a Ticket or contact our team directly at hello@thinkrr.ai.