Learn how to schedule calls in both AVA and GHL, using campaign settings and workflow automation.
Scheduling a call is one of the features within your campaign settings that allows customizable dates and additional planning when deploying your outbound projects. Since the scheduling option exists within campaign settings, you can have the same project running under different campaigns, each with its own timing.
If you want to learn how to create and manage outbound projects, visit the “Projects and Scenarios” section. For campaign features and setup, refer to the “Campaign Management” section.
AVA
1. Create or Select an Outbound Project
2. Create or Select a Campaign
3. Access Campaign Configuration Settings
4. Set Campaign Schedule
In the side panel, locate the Campaign Duration section.
Under the When? dropdown:
Select a time by clicking the clock icon below the calendar
Under How Long:
Under How Often:
Example:
5. Execute the Campaign
GHL
1. Create or Select a Workflow in GHL
2. Add Contacts to Automation
3. Choose Scheduling Options
4. Execute and Monitor Automation
Effective call scheduling goes beyond simply selecting a time and date—it requires aligning system settings with real-world outreach strategy. Regardless of whether you’re using AVA’s campaign settings or GHL’s workflow automations, a few strategic considerations can significantly impact results.
By planning your campaign timing thoughtfully and configuring platform tools correctly, you can improve connection rates, reduce retries, and maintain a smooth user experience across outbound projects.
How does scheduling in GHL work for outbound calls?
Scheduling in GHL relies on defining the start date, time, and frequency (e.g., daily, weekly) when enrolling contacts into a published workflow. You can adjust batch sizes and scheduling windows using Drip Mode for large volumes.
Can I manually adjust the scheduling once contacts are enrolled?
No, once contacts are enrolled and scheduled, the campaign will execute as defined in the workflow. You cannot modify the schedule for contacts already in the queue.
What happens if I modify a workflow after contacts have been added to automation?
Modifications to a workflow after contacts are added will not affect those contacts in the queue. You would need to remove and re-add contacts to apply changes to their schedule.
Are there any limitations when scheduling outbound calls in GHL?
Scheduling in GHL is subject to system processing limits, especially when working with large batches. It is recommended to monitor workflow performance for large campaigns to ensure smooth execution.
Why might a contact not receive a call as scheduled?
Ensure that the workflow is published and that all scheduling parameters (start time, frequency, and batch sizes) are set correctly. Additionally, check if there are any network issues or invalid contact numbers.
How can I track the progress of scheduled calls?
You can track the status of scheduled calls within the Campaign History or Call Analytics sections of the GHL dashboard. Each entry includes the timestamp, scheduled time, status, and related campaign data.
For additional questions or guidance, try using our Virtual Support Agent! Available 24/7 to help resolve most issues quickly at thinkrr.ai/support.
If you still need assistance, visit our support site at help.thinkrr.ai and submit a Ticket or contact our team directly at hello@thinkrr.ai.
Learn how to schedule calls in both AVA and GHL, using campaign settings and workflow automation.
Scheduling a call is one of the features within your campaign settings that allows customizable dates and additional planning when deploying your outbound projects. Since the scheduling option exists within campaign settings, you can have the same project running under different campaigns, each with its own timing.
If you want to learn how to create and manage outbound projects, visit the “Projects and Scenarios” section. For campaign features and setup, refer to the “Campaign Management” section.
AVA
1. Create or Select an Outbound Project
2. Create or Select a Campaign
3. Access Campaign Configuration Settings
4. Set Campaign Schedule
In the side panel, locate the Campaign Duration section.
Under the When? dropdown:
Select a time by clicking the clock icon below the calendar
Under How Long:
Under How Often:
Example:
5. Execute the Campaign
GHL
1. Create or Select a Workflow in GHL
2. Add Contacts to Automation
3. Choose Scheduling Options
4. Execute and Monitor Automation
Effective call scheduling goes beyond simply selecting a time and date—it requires aligning system settings with real-world outreach strategy. Regardless of whether you’re using AVA’s campaign settings or GHL’s workflow automations, a few strategic considerations can significantly impact results.
By planning your campaign timing thoughtfully and configuring platform tools correctly, you can improve connection rates, reduce retries, and maintain a smooth user experience across outbound projects.
How does scheduling in GHL work for outbound calls?
Scheduling in GHL relies on defining the start date, time, and frequency (e.g., daily, weekly) when enrolling contacts into a published workflow. You can adjust batch sizes and scheduling windows using Drip Mode for large volumes.
Can I manually adjust the scheduling once contacts are enrolled?
No, once contacts are enrolled and scheduled, the campaign will execute as defined in the workflow. You cannot modify the schedule for contacts already in the queue.
What happens if I modify a workflow after contacts have been added to automation?
Modifications to a workflow after contacts are added will not affect those contacts in the queue. You would need to remove and re-add contacts to apply changes to their schedule.
Are there any limitations when scheduling outbound calls in GHL?
Scheduling in GHL is subject to system processing limits, especially when working with large batches. It is recommended to monitor workflow performance for large campaigns to ensure smooth execution.
Why might a contact not receive a call as scheduled?
Ensure that the workflow is published and that all scheduling parameters (start time, frequency, and batch sizes) are set correctly. Additionally, check if there are any network issues or invalid contact numbers.
How can I track the progress of scheduled calls?
You can track the status of scheduled calls within the Campaign History or Call Analytics sections of the GHL dashboard. Each entry includes the timestamp, scheduled time, status, and related campaign data.
For additional questions or guidance, try using our Virtual Support Agent! Available 24/7 to help resolve most issues quickly at thinkrr.ai/support.
If you still need assistance, visit our support site at help.thinkrr.ai and submit a Ticket or contact our team directly at hello@thinkrr.ai.