AVA is a powerful AI voice platform that integrates with business systems to handle inbound and outbound calls, automate follow-ups, nurture leads, and act as your 24/7 virtual receptionist and sales team—all while syncing seamlessly with GoHighLevel (GHL).
AVA (Advanced Voice Assistant) is an AI-powered virtual agent designed to handle phone calls and web interactions on behalf of your business—24/7. Whether you’re a small business owner, a service provider, or an agency, AVA acts as your receptionist, sales rep, and support agent all in one.
Think of AVA as a digital team member that never sleeps. It can answer inbound calls, qualify leads, book appointments, follow up with prospects, and even transfer live calls to your team when needed. It integrates seamlessly with tools like GoHighLevel (GHL), calendars, and CRMs, making it easy to automate your workflows without any coding or technical setup.
💡 Why AVA?
Traditional sales and support teams are expensive and hard to scale. AVA gives you a plug-and-play solution that works around the clock, ensuring you never miss a lead or a customer inquiry again.
AVA acts as your 24/7 receptionist. It can:
Need to follow up with leads or re-engage old contacts? AVA can:
AVA doesn’t just make calls—it builds relationships. It can:
AVA integrates with platforms like GoHighLevel to:
Turn your website into a Smart Website by embedding AVA directly onto your site. Visitors can:
🧠 Smart Website Advantage
Websites with AVA can lead to higher engagement and conversion rates because visitors can interact naturally—just like talking to a real person.
Ready to see AVA in action? Try our Virtual Support Agent or visit thinkrr.ai to learn more.
What is AVA and how does it work?
AVA is an AI-powered voice assistant designed to handle phone calls and web interactions for your business. It operates using prebuilt conversational flows, known as Scenarios, allowing the AI to respond to callers, qualify leads, book appointments, transfer calls, or leave voicemails — all without human intervention.
Can AVA handle both inbound and outbound calls?
Yes. AVA supports both inbound call handling (acting as your virtual receptionist) and outbound campaigns (proactively reaching out to leads or contacts based on your project setup).
Does AVA integrate with my CRM or calendar?
AVA integrates directly with GoHighLevel (GHL) and syncs with your calendar to enable real-time appointment scheduling. It also logs call outcomes, data, and transcripts directly into your CRM workflows, ensuring all contact records stay updated.
Do I need technical skills to set up AVA?
No technical expertise is required. AVA is designed to be plug-and-play, with easy configuration through templates and guided setup steps. You can launch your first agent or project in just a few minutes.
Can I customize AVA’s voice and behavior?
Yes. AVA offers various voice agent options, with different tone, personality, and language.
What are Scenarios and how do they work?
Scenarios are prebuilt conversational flows that determine how AVA interacts with your callers. Each Scenario outlines the logic your AI agent will follow — for example, qualifying leads, booking appointments, or leaving voicemails. You can select from templates or customize your own.
How do I set up an inbound agent versus an outbound project?
Can I use my own phone number with AVA?
AVA requires Twilio-connected phone numbers for full functionality. Lead Connector numbers are not supported. Make sure your Twilio account is properly integrated before launching your campaigns.
Is calendar integration required for booking flows?
Calendar integration is optional depending on the scenario chosen, but necessary if your Scenario involves appointment scheduling. AVA can sync with tools like Google Calendar or Outlook to manage bookings, send confirmations, and handle reschedules automatically via CRMs such as GHL.
Where can I view my call history and performance data?
Call outcomes, transcripts, and analytics are available directly in the AVA Dashboard under Call History and Campaign Analytics. You can filter data by project, status, or date to track performance effectively.
Can I export call logs, transcripts, or booking results?
Yes. AVA allows you to export your call logs, conversation transcripts, and booking reports for internal review, client reporting, or data analysis.
What happens if I run out of minutes on my plan?
If your account reaches its allocated minute limit, outbound campaigns and inbound calls will pause. You can upgrade your plan or purchase additional credits at any time to restore service.
Can I track appointment bookings made through AVA?
Yes. Bookings made by your AI agents will appear in your connected calendar and can also be tracked through your AVA project analytics and call outcomes.
For additional questions or guidance, try using our Virtual Support Agent! Available 24/7 to help resolve most issues quickly at thinkrr.ai/support.
If you still need assistance, visit our support site at help.thinkrr.ai and submit a Ticket or contact our team directly at hello@thinkrr.ai.
AVA is a powerful AI voice platform that integrates with business systems to handle inbound and outbound calls, automate follow-ups, nurture leads, and act as your 24/7 virtual receptionist and sales team—all while syncing seamlessly with GoHighLevel (GHL).
AVA (Advanced Voice Assistant) is an AI-powered virtual agent designed to handle phone calls and web interactions on behalf of your business—24/7. Whether you’re a small business owner, a service provider, or an agency, AVA acts as your receptionist, sales rep, and support agent all in one.
Think of AVA as a digital team member that never sleeps. It can answer inbound calls, qualify leads, book appointments, follow up with prospects, and even transfer live calls to your team when needed. It integrates seamlessly with tools like GoHighLevel (GHL), calendars, and CRMs, making it easy to automate your workflows without any coding or technical setup.
💡 Why AVA?
Traditional sales and support teams are expensive and hard to scale. AVA gives you a plug-and-play solution that works around the clock, ensuring you never miss a lead or a customer inquiry again.
AVA acts as your 24/7 receptionist. It can:
Need to follow up with leads or re-engage old contacts? AVA can:
AVA doesn’t just make calls—it builds relationships. It can:
AVA integrates with platforms like GoHighLevel to:
Turn your website into a Smart Website by embedding AVA directly onto your site. Visitors can:
🧠 Smart Website Advantage
Websites with AVA can lead to higher engagement and conversion rates because visitors can interact naturally—just like talking to a real person.
Ready to see AVA in action? Try our Virtual Support Agent or visit thinkrr.ai to learn more.
What is AVA and how does it work?
AVA is an AI-powered voice assistant designed to handle phone calls and web interactions for your business. It operates using prebuilt conversational flows, known as Scenarios, allowing the AI to respond to callers, qualify leads, book appointments, transfer calls, or leave voicemails — all without human intervention.
Can AVA handle both inbound and outbound calls?
Yes. AVA supports both inbound call handling (acting as your virtual receptionist) and outbound campaigns (proactively reaching out to leads or contacts based on your project setup).
Does AVA integrate with my CRM or calendar?
AVA integrates directly with GoHighLevel (GHL) and syncs with your calendar to enable real-time appointment scheduling. It also logs call outcomes, data, and transcripts directly into your CRM workflows, ensuring all contact records stay updated.
Do I need technical skills to set up AVA?
No technical expertise is required. AVA is designed to be plug-and-play, with easy configuration through templates and guided setup steps. You can launch your first agent or project in just a few minutes.
Can I customize AVA’s voice and behavior?
Yes. AVA offers various voice agent options, with different tone, personality, and language.
What are Scenarios and how do they work?
Scenarios are prebuilt conversational flows that determine how AVA interacts with your callers. Each Scenario outlines the logic your AI agent will follow — for example, qualifying leads, booking appointments, or leaving voicemails. You can select from templates or customize your own.
How do I set up an inbound agent versus an outbound project?
Can I use my own phone number with AVA?
AVA requires Twilio-connected phone numbers for full functionality. Lead Connector numbers are not supported. Make sure your Twilio account is properly integrated before launching your campaigns.
Is calendar integration required for booking flows?
Calendar integration is optional depending on the scenario chosen, but necessary if your Scenario involves appointment scheduling. AVA can sync with tools like Google Calendar or Outlook to manage bookings, send confirmations, and handle reschedules automatically via CRMs such as GHL.
Where can I view my call history and performance data?
Call outcomes, transcripts, and analytics are available directly in the AVA Dashboard under Call History and Campaign Analytics. You can filter data by project, status, or date to track performance effectively.
Can I export call logs, transcripts, or booking results?
Yes. AVA allows you to export your call logs, conversation transcripts, and booking reports for internal review, client reporting, or data analysis.
What happens if I run out of minutes on my plan?
If your account reaches its allocated minute limit, outbound campaigns and inbound calls will pause. You can upgrade your plan or purchase additional credits at any time to restore service.
Can I track appointment bookings made through AVA?
Yes. Bookings made by your AI agents will appear in your connected calendar and can also be tracked through your AVA project analytics and call outcomes.
For additional questions or guidance, try using our Virtual Support Agent! Available 24/7 to help resolve most issues quickly at thinkrr.ai/support.
If you still need assistance, visit our support site at help.thinkrr.ai and submit a Ticket or contact our team directly at hello@thinkrr.ai.