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Overview

AVA (Advanced Voice Assistant) is an AI-powered virtual agent designed to handle phone calls and web interactions on behalf of your business—24/7. Whether you’re a small business owner, a service provider, or an agency, AVA acts as your receptionist, sales rep, and support agent all in one.

Think of AVA as a digital team member that never sleeps. It can answer inbound calls, qualify leads, book appointments, follow up with prospects, and even transfer live calls to your team when needed. It integrates seamlessly with tools like GoHighLevel (GHL), calendars, and CRMs, making it easy to automate your workflows without any coding or technical setup.

💡 Why AVA?
Traditional sales and support teams are expensive and hard to scale. AVA gives you a plug-and-play solution that works around the clock, ensuring you never miss a lead or a customer inquiry again.

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Key Capabilities

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Inbound Call Handling

AVA acts as your 24/7 receptionist. It can:

  • Answer calls with a branded greeting
  • Qualify and route callers based on their needs
  • Schedule appointments directly into your calendar
  • Transfer calls to your team when necessary

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Outbound Projects

Need to follow up with leads or re-engage old contacts? AVA can:

  • Run outbound call campaigns using prebuilt scenarios
  • Qualify leads and book meetings
  • Leave voicemails or send follow-up messages
  • Work through your contact list automatically
  • Send voicemails and log call details

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Lead Nurturing & Follow-ups

AVA doesn’t just make calls—it builds relationships. It can:

  • Follow up after meetings or missed calls
  • Re-engage cold leads with personalized messages

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CRM & Workflow Integration

AVA integrates with platforms like GoHighLevel to:

  • Send reminders and confirmations
  • Trigger automations based on call outcomes
  • Log call data, transcripts, and recordings
  • Sync with your CRM to keep contact records up to date

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Web Widget Support

Turn your website into a Smart Website by embedding AVA directly onto your site. Visitors can:

  • Request a callback
  • Ask questions
  • Book appointments
  • Engage in real-time conversations

🧠 Smart Website Advantage
Websites with AVA can lead to higher engagement and conversion rates because visitors can interact naturally—just like talking to a real person.

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Who Is AVA For?

  • Agencies looking to offer white-labeled AI calling services to clients
  • Small businesses that want to automate customer communication
  • Sales teams needing help qualifying and booking leads
  • Support teams aiming to reduce missed calls and improve response times

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Get Started

Ready to see AVA in action? Try our Virtual Support Agent or visit thinkrr.ai to learn more.

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FAQs & Troubleshooting

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General Questions

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Configuration & Setup

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Usage and Results

For additional questions or guidance, try using our Virtual Support Agent! Available 24/7 to help resolve most issues quickly at thinkrr.ai/support.

If you still need assistance, visit our support site at help.thinkrr.ai and submit a Ticket or contact our team directly at hello@thinkrr.ai.