Overview

NIKO is also a separate product — it’s the seemless integration layer that brings the power of AVA’s AI voice automation directly into the GoHighLevel (GHL) ecosystem. With NIKO, users can easily add intelligent inbound and outbound calling, voice-driven automations, and AI appointment scheduling right into their existing workflows.

NIKO empowers businesses and agencies to supercharge their CRM, booking systems, sales processes, and follow-up sequences — all through natural voice conversations. Whether you’re handling lead qualification, booking appointments, or running review campaigns, NIKO automates these touchpoints without the need for extra tools, logins, or complex setup.

🧠 Why NIKO?
NIKO makes it easy for users to scale outreach and engagement through voice. It removes the bottleneck of manual follow-ups, reduces missed opportunities, and delivers a human-like caller experience.

Key Capabilities

AI-Powered Calling Inside GHL

  • Handle inbound calls through virtual receptionists with customizable greetings and routing logic.
  • Run outbound campaigns to qualify leads, book meetings, or follow up on no-shows.
  • Automate review requests and feedback collection via phone.
  • Log call data and transcripts directly into GHL’s contact records.

Voice-Enabled Booking & Scheduling

  • Allow customers to book or reschedule appointments over the phone using natural language.
  • Confirm appointments automatically and send follow-up reminders.
  • Manage bookings across multiple locations with voice-based scheduling logic.

Workflow Automation with Voice Actions

  • Trigger voice calls as part of your GHL workflows and automations.
  • Route calls based on conditions like intent, availability, or call outcomes.
  • Use prebuilt scenario templates and industry-specific snapshots for fast setup.

Sales, Follow-Ups & Lead Nurturing

  • Automate lead qualification using AI-driven conversations.
  • Follow up on missed calls or incomplete bookings.
  • Run payment reminder campaigns and sales reactivation flows via voice.

Customization & Control

  • Choose from multiple voice agents with customizable tone, language, and personality.
  • Configure the logic of your AI agents for each project or campaign.
  • Access full call analytics and reporting from your GHL dashboard.

💡 NIKO delivers powerful voice automation for your business.
Engage leads, book appointments, and follow up automatically — all through natural, AI-driven conversations.

Who Is NIKO For?

  • Service-based businesses like real estate, home services, healthcare, or finance that rely on calls for sales, appointments, and customer engagement.
  • Teams looking to scale without adding headcount — letting NIKO handle repetitive calls and nurture sequences automatically.

FAQs

Configuration

Usage and Results


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