Standard Scheduler
The Standard Scheduler is the core Scenario in AVA, used to book appointments through your connected calendar. Acting as a company representative, the AI Agent coordinates with contacts to find the best meeting time and can adapt its messaging using customizable inputs. This Scenario forms the foundation for many of AVA’s more specialized and broader use cases.
Details
The Standard Scheduler is a general framework that gears the AI Agent towards scheduling appointments for you by checking the availability in your calendar, and negotiating with the contact on what time works best for them. For more specific/niche call Scenarios, please refer to our other Scenario documentation.
Key Features
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Purpose:
- Focused exclusively on scheduling appointments
- Guides conversations with a professional demeanor to represent your company effectively
- Ensures flexibility by providing the client various meeting duration’s and times, based on your connected calendar availability and Scenario configurations
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Customizable User Input Fields:
Users can configure the following fields to guide the AI:
- Initial Greeting: The opening line of the call
- Introduction: How the AI introduces itself and your company
- Reason for Appointment: Why the meeting is being scheduled
- Meeting Value Proposition: What the client stands to gain from the meeting
- Company Name: The name of the business being represented
- Profession: The type of professional or business role the AI is representing
- Representative Name: The name of the person or team being represented
- Default Meeting Duration: The standard time allocated for meetings
- Alternative Meeting Duration: An optional duration offered to the client
- Location of Meeting: Physical or virtual location for the appointment
- Calendar: The connected calendar where appointments will be booked
- Voicemail Message: A fallback message if the contact doesn’t answer.
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Objective:
- To book meetings directly into the connected calendar selected for the project
- Utilize the client’s availability to ensure seamless scheduling
The Scenario has been built and pre-configured to make it as simple as possible for a user to tailor and initiate a campaign with minimal setup. This Scenario is adaptable and only takes a few lines of text to get going.
Remember that Scenarios are defined at the Project level, and every Campaign inherits the pre-filled fields from the Project, which means every Campaign can have different information in the input boxes, allowing you to tailor communications per Campaign to align with your customer/client or business needs.
Example Configurations
- Reason for Appointment:
- Example 1: “To discuss strategies for increasing efficiency using automation tools in your business.”
- Example 2: “To review your current marketing plan and explore opportunities for improvement.”
- Profession:
- Example 1: “Marketing Consultant.”
- Example 2: “Financial Advisor.”
- Meeting Value Proposition:
- Example 1: “Learn how our tools can save you up to 20 hours a week by automating repetitive tasks.”
- Example 2: “Discover strategies to reduce overhead costs by 15% through optimized resource allocation.”
FAQs & Troubleshooting
General Questions
Configuration
Usage and Results
For additional questions or guidance, try using our Virtual Support Agent! Available 24/7 to help resolve most issues quickly at thinkrr.ai/support.
If you still need assistance, visit our support site at help.thinkrr.ai and submit a Ticket or contact our team directly at hello@thinkrr.ai.