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Overview

Webhooks allow you to send real-time call data from AVA directly into your external systems, APIs, CRMs, or workflows. With webhook support, you can automatically transmit call outcomes, recordings, conversation transcripts, and customer information wherever you need it — whether that’s a marketing automation tool, a custom dashboard, or your own backend.

🛠️ Why use Webhooks?
Webhooks eliminate the need for manual data entry and allow for fully automated data sharing between AVA and your external tools. This means every call event (successful connection, voicemail, failed attempt, etc.) can trigger your next action — such as logging the call in your CRM, updating contact records, or launching follow-up sequences.

Webhooks are flexible and work with any service that accepts incoming webhook POST requests, including but not limited to GoHighLevel, Zapier, Make (Integromat), custom APIs, and internal tools.

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Setting Up Your Webhook

1

Navigate to Your Profile Settings

  • Click your profile name at the bottom left of the screen to access Profile Settings.
2

Click "Integration"

  • Select the Integration tab.
3

Enter and Save Your Webhook URL

  • Paste the Webhook Endpoint URL provided by your external system or API into the designated field.
  • Click Save.
4

Confirm the Webhook Was Added

  • A green confirmation popup will appear at the bottom of the screen once the webhook is successfully saved.

⚠️ Before you start:
Make sure the receiving API or endpoint is active and properly configured to accept webhook POST requests from AVA.

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FAQs & Troubleshooting

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General Questions

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Configuration

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Usage and Results

For additional questions or guidance, try using our Virtual Support Agent! Available 24/7 to help resolve most issues quickly at thinkrr.ai/support.

If you still need assistance, visit our support site at help.thinkrr.ai and submit a Ticket or contact our team directly at hello@thinkrr.ai.