Agency Features
Profits & Payouts
With the Agency Profits & Payouts feature, Agencies using the AVA Voice AI platform can unlock a new revenue stream by earning profits on minutes purchased by their Sub-accounts.
Overview
By applying a custom markup to minutes, Agencies can earn the difference between the thinkrr.ai base cost and the sale price. Payouts are securely processed through Stripe, making it easy for Agencies to withdraw their earnings once they reach the payout threshold. Let’s explore how this works and how you can get started.Details
How Agency Profits Work Agencies have the ability to set a custom per-minute markup on minutes purchased by their Sub-accounts. When a Sub-account buys minutes through AVA, the agency earns the difference between the thinkrr.ai base cost and the agency-defined price. These earnings are accumulated as agency profits and are paid out once they reach a minimum threshold of USD$100. Example:- thinkrr.ai Base Cost: $0.18 per minute
- Agency Price: $0.22 per minute
- Profit per minute: $0.04. If a Sub-account buys 2,000 minutes, the agency earns $80 in profit.
💡 Tip: If your agency has the Web Widget deployed, eligible calls may qualify for a discounted base rate of $0.16/min instead of$0.18/min . Your sub-account pricing stays the same, so this can increase your profit margin.
Setting Up Stripe for Payouts
To start receiving your agency profits, you’ll need to connect your Stripe account to AVA. Here’s how:Steps to Connect Stripe:
1
Go to the Admin Dashboard
- Navigate to your account and open the Account Manager page.
2
Click “Connect Stripe”
- You’ll see a button prompting you to connect your Stripe account.
3
Follow Stripe’s Setup Process
- Stripe will guide you through the secure onboarding process, where you’ll need to provide your business and banking details.
4
Confirm Connection Status
- Once the connection is complete, your Stripe status will show as Connected in your AVA Account Management dashboard.
What You’ll Need to Connect Stripe:
Depending on whether you’re an individual or a business, you’ll need the following information: For Individuals or Sole Proprietors:- Full Name
- Date of Birth
- Home Address
- Phone Number
- Social Security Number (if applicable)
- Business Name
- Business Address
- Business Website
- Employer Identification Number (EIN)
- Industry Type
- Bank Account Number
- Routing Number (for U.S. accounts)
- Account Type (Checking or Savings)
- IBAN (for international accounts, if applicable)
Receiving Payouts
Once your agency profits reach the a certainthreshold , a payout will be scheduled for the next billing cycle.- Payout Timing: Payouts are typically processed for the upcoming billing cycle once the threshold is met.
- Dashboard Notifications: Your Admin Dashboard will display upcoming payout details. (Feature coming soon.)
Benefits of the Agency Profit Model
- New Revenue Stream: Earn profits on every minute purchased by your Sub-accounts.
- Custom Pricing Control: Set your own markup to maximize your earnings.
- Automated Payouts: Once connected to Stripe, payouts are automated when the threshold is met.
- Scalable Incentive: The more minutes your Sub-accounts purchase, the more you earn.
FAQs & Troubleshooting
General Questions
What is Stripe Connect?
What is Stripe Connect?
Stripe Connect is a secure payment platform that allows thinkrr.ai to pay agency owners their profits seamlessly.
How do I connect my Stripe account to thinkrr.ai?
How do I connect my Stripe account to thinkrr.ai?
Go to your Account Manager page, click “Connect Stripe”, and follow Stripe’s onboarding process to set up your account.
What do I need to sign up for Stripe Connect?
What do I need to sign up for Stripe Connect?
You’ll need personal details (e.g., full name, date of birth, phone number), business information (if applicable), bank account details, and a government-issued ID for verification (if required).
What happens if I don’t complete the Stripe onboarding?
What happens if I don’t complete the Stripe onboarding?
Your connection status will show as “Initiating” in your Admin Dashboard. You’ll need to complete the setup in Stripe to start receiving payouts. IF you do not complete the setup, you can always return later and continue where you left off.
Payout Questions
When will I receive my payouts?
When will I receive my payouts?
Payouts are processed once your agency profits reach USD$100 and will be scheduled for the upcoming billing cycle.
What happens if a payout fails?
What happens if a payout fails?
Failed payouts due to incorrect bank details will be flagged in your dashboard. You’ll be notified, and our team will assist you in resolving the issue.
Is there a fee for connecting Stripe?
Is there a fee for connecting Stripe?
There are no fees for connecting your Stripe account to thinkrr.ai. However, Stripe may charge standard transaction fees.
Security Questions
Is my information secure?
Is my information secure?
Yes, all financial details are securely managed through Stripe. thinkrr.ai does not store sensitive banking information.
Why does Stripe ask for personal or business information?
Why does Stripe ask for personal or business information?
Stripe requires this information to comply with financial regulations and verify identity. For some businesses, you may need to provide additional documentation, such as business registration documents or proof of ownership.
For additional questions or guidance, try using our Virtual Support Agent! Available 24/7 to help resolve most issues quickly at thinkrr.ai/support. If you still need assistance, visit our support site at help.thinkrr.ai and submit a Ticket or contact our team directly at hello@thinkrr.ai.