Twilio Integration
Twilio integration enables users to import their Twilio phone numbers into AVA seamlessly, allowing full functionality for inbound and outbound calling.
Overview
Whether importing numbers during setup or adding them later, AVA ensures flexibility without limitations on usage. While Twilio phone numbers offer great compatibility, users should be mindful of associated costs and best practices for maintaining clean, high-quality numbers.
Details
We have made it super easy to import Twilio phone numbers into the AVA Voice AI platform. Please note that every new account gets one free phone number from us which can be claimed at any time! Let’s take a look at how to import Twilio phone numbers.
Twilio Number Quality & Cleanliness
Although Twilio numbers are imported from an external provider, it’s still important to ensure that the phone numbers you bring into AVA are clean and not flagged as spam. Flagged numbers can negatively impact outbound campaigns, connection rates, and overall deliverability.
Recommended Pre-Import Checks
Before importing Twilio numbers into AVA, run them through these third-party lookup tools:
- Robokiller Lookup
- Should I Answer?
- Nomorobo Lookup
- Search the number on Google using quotes (e.g., “614-758-2315”) to check for public spam complaints.
⚠️ Important:
Once a number is flagged as spam, it is extremely difficult (often impossible) to remove it from global spam lists. Regularly auditing your numbers helps maintain deliverability.
FAQs & Troubleshooting
General Questions
Phone Number Quality and Cleanliness
Feature and Functionality
International Numbers & Calling
For additional questions or guidance, try using our Virtual Support Agent! Available 24/7 to help resolve most issues quickly at thinkrr.ai/support.
If you still need assistance, visit our support site at help.thinkrr.ai and submit a Ticket or contact our team directly at hello@thinkrr.ai.